Shipping policy

# Shipping Policy

Thank you for shopping at [Your Store Name]. This policy applies to all orders shipped to the United States and Canada.

## Order Processing

All orders are processed within 1‑3 business days (Monday‑Friday, excluding public holidays). Processing time does not include shipping transit time. You will receive a shipping confirmation email with tracking number once your parcel departs our warehouse in China.

## Shipping Methods & Estimated Transit Time

We ship from China to North America.

‑ Standard Shipping: Estimated 10‑20 business days after dispatch.

‑ Expedited Shipping: Estimated 7‑12 business days after dispatch (if available).

Delivery estimates are for reference only and cannot be guaranteed. Delays may occur due to customs inspection, carrier peak seasons, weather or other circumstances beyond our control.

## Shipping Cost

Shipping fees are calculated at checkout. Free shipping applies for orders over $[XXX] before tax.

## Import Duties, Customs & Taxes

Buyers are responsible for all import duties, customs fees, sales tax and any other charges imposed by US or Canadian customs authorities upon arrival. We do not cover customs‑related costs. Shipments may be subject to customs inspection which could extend delivery time[[(Shopify)]](https://help.shopify.com/zh-CN/manual/international/duties-and-import-taxes?f_link_type=f_linkinlinenote&flow_extra=eyJkb2NfcG9zaXRpb24iOjAsImRvY19pZCI6IjY1MTFjM2JjMTU5OWY2YTEtNmI5NjA1YWU1ZjJhNTdkZCIsImlubGluZV9kaXNwbGF5X3Bvc2l0aW9uIjowfQ%3D%3D "[(Shopify)]").

## Incorrect Shipping Address

Please double‑check your shipping address before checkout. We are not liable for lost parcels caused by incorrect or incomplete addresses provided by customers. Additional reshipping fees will apply for address correction.

## Lost, Stolen or Damaged Parcels

If your tracking shows delivered but you have not received the package, please contact your local carrier first, then reach out to our support team within 14 days of delivery status update. For lost‑in‑transit cases, we will work with carrier for investigation. Damaged goods claims must be submitted with photo evidence within 7 days after receipt.

## Contact

For shipping‑related questions: [your‑support‑email@shturl.]

Last updated: [Month Day, Year]